How do I contact TicketSeating.com?
We are here to assist you! We have a support and sales staff available 24/7. Please fill out the form on our contact page and we will be in contact with you as soon as possible. If you would like to order over the phone, call our toll-free number and you’ll be connected with a ticket specialist that can assist you with your order. Again, feel free to contact us at any time; we would be happy to assist you!
How do I know my transaction is secure and my personal information is protected?
TicketSeating.com is on the cutting edge of technology and security. We provide our customers fast, reliable and the most secure access to over 60,000 events worldwide. We only use the best equipment from reputable technology vendors! Our data center servers are all restricted access for only a select group of employees so you can rest assured that your information is 100% safe and secure!
If I order multiple tickets, are the seats all together?
Yes, all of our tickets are for consecutive seats in a row. If the seats are not together, this will be noted under the ticket listing.
How do I know that the tickets listed on TicketSeating.com are authentic?
All of the tickets in the TicketSeating.com broker inventory are guaranteed to be 100% authentic and legitimate tickets. Please see our 100% "Worry-Free" Guarantee by clicking here.
What is the TicketSeating.com 100% Guarantee?
TicketSeating.com Guarantees that all tickets are authentic and valid for entry. To review our full guarantee, please see our 100% "Worry-Free" Guarantee by clicking here
Can I make last minute orders on the day of the event?
Yes, you can make last minute orders with TicketSeating.com. However, this will require some extra effort on our part, so we recommend that you give us a call for these last minute orders on our toll-free number so that we can fulfill your request.
How does TicketSeating.com offer so many tickets for so many events?
The tickets listed on TicketSeating.com are being listed by highly regarded Ticket Brokers from all around the country. These brokers go to great lengths to acquire tickets to sold-out and premium events. TicketSeating.com is able to offer so many tickets and a great selection of seats by bringing thousands of Ticket Brokers’ inventories together at one place. We monitor the response and performance of our Ticket Brokers to ensure the highest standard of relations to our customers.
What is a Ticket Broker?
A broker is defined as "One hired for a fee to negotiate purchases, contracts, or sales." A ticket broker is a person who does just that. A ticket broker buys tickets outright from the seller in the hopes that they can sell them for a profit. If the market drops or the tickets don't sell, the broker incurs the loss. The other way a Ticket Broker can sell tickets is by taking the tickets from the seller on consignment and keeping a portion of the proceeds if they are sold. Either way, a ticket broker provides the link between buyers and sellers for a fee.
Where can I review your site terms and policies?
Why can’t I purchase a single ticket?
We are able to offer so many tickets because we have relationships with thousands of highly regarded Ticket Brokers across the country. These Brokers are often unwilling to break up large numbers or even groups of tickets in order to provide a smaller odd number of tickets to a group of one, three or five. Our best suggestion is that if you have a small, odd number in your party, we recommend you look for an odd numbered group of tickets and choose from that group. If you are unable to find the amount of tickets you need, contact a TicketSeating.com representative by calling our toll-free number or emailing us and we’ll do our best to meet your needs.
What is your return & refund policy?
What happens if I lose my tickets?